Splendid Labz

Last updated: 4 August, 2024

Privacy Policy

This Privacy Policy (“Policy”) describes how Splendid Labz (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our software as a service offering (the “Service”).

We take your privacy very seriously. We are committed to protecting your personal information and your right to privacy.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

Information we collect

We collect information that you provide directly to us, such as when you create an account, use our Service, or communicate with us. This may include:

  • Name and contact information
  • Billing information
  • User account credentials
  • Any other information you choose to provide

We also automatically collect certain information when you use the Service, including:

  • Log data (e.g., IP address, browser type, pages viewed)
  • Device information
  • Usage information

How we use your information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our Service

Sharing of information

We may share your information:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Access the personal information we hold about you
  • Request that your personal information be corrected or deleted
  • Object to or restrict the processing of your personal information
  • Request a copy of your personal information in a structured, commonly used and machine-readable format

To exercise these rights, please contact us.

Changes to This Policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Contact Us

If you have any questions about this Policy, please contact us.

By using our Service, you agree to the collection, use, and sharing of your information as described in this Policy.]